billing / patient account services
At Lynch EMS, the billing process begins as soon as a request for service is made. Our Call Takers and Dispatchers are trained to help callers navigate through common reasons why services requested may be denied or not covered by a patient’s insurance. Having the billing process start immediately when a service request occurs has led to decreased overall patient financial responsibility, leaving our customers and patient’s with a strong understanding of the billing and insurance processes.
Our highly trained and experienced personnel perform all functions of the billing process in-house. Their goal is to maximize customer satisfaction while complying with the myriad of federal and state healthcare reimbursement regulations. Billing personnel are trained as Certified Ambulance Coders (CAC) through the NAAC which is the “Gold Standard of Excellence” in compliance, ethics, and integrity in all facets of ambulance compliance.
For billing questions, contact us toll-free at (800) 347-3262.