Standards of Leadership

As the Leadership Team for Lynch EMS, it is our mission to deliver on the Company’s Vision as set forth by the Lynch Family. Our team has over 200 years of experience in the medical field and EMS. We are passionate about providing a service that not only provides outstanding patient care and customer service, but is focused on the growth and development of our amazing healthcare professionals and staff. To accomplish this, we lead according to a set of standards to maintain a positive, supportive work environment for everyone. We embrace these standards of leadership every day to promote the work culture and environment envisioned by the Lynch family.


Get to Know our President

Walt Lynch, President and CEO

Walter J. Lynch is a founder of Lynch EMS and serves as the President/CEO. Walt has been in the EMS industry for over 30 years. Starting as an EMT in San Luis Obispo he worked throughout the county in the first years of his career. In 1986, with his family, Walt founded Lynch EMS, working closely with family members to manage the business, including field operations, communications, and billing. During the 1990s, Walt became the business development lead and focused on delivering the family’s core values of respect, integrity, compassion, and excellence to the patients and facilities served by Lynch EMS.

In 2007, Walt moved into his current role of President/CEO. His goal has been to provide the organization with vision and leadership, and to maintain an environment focused on the patients we treat and transport. Walt identified and recruited key industry personnel to the Lynch EMS Leadership team in 2011, strategically positioning the company to successfully partner with OCEMS in running an IFT-ALS pilot in 2013. His forward thinking and solution-oriented leadership style was important to the ultimate success of the IFT-ALS pilot program, which brought for the first time private paramedics to Orange County.

In addition to services provided by Lynch EMS, Walt also serves as a community leader as a board member of the Illumination Foundation efforts to break the cycle of homelessness.


Our Leadership Team

Greg Heinze, Director of Operations

As the Director of Operations, Greg is responsible for overseeing the Operations, Communications, and Patient Account Services departments being accountable for the overall performance of the company. Greg has years of experience as an EMT, Paramedic, Dispatcher, and Supervisor. Greg’s extensive knowledge coupled with his contemporary experience in all facets of EMS, allows him to successfully direct and manage multiple departments typically administered by separate subject matter experts. Greg’s ability to multitask, prioritize, delegate, and lead his respective departments, reflects his leadership style and passion for EMS.

Eric Somers, Director of Support Services / Compliance Officer

Eric is responsible for Lynch EMSs Compliance Program and oversees the HR and IT/IS departments.  Eric’s extensive experience in EMS as an EMT, Dispatcher, CQI Coordinator, Dispatch Supervisor, IT Manager, and Director of Communications has helped Lynch EMS become technology-driven utilizing data and reporting capabilities to enhance our commitment to our customers and community.

Ron Mack, Director of Business Development

Ron’s current role, and passion, is strategically leading marketing and contracting efforts for Lynch EMS. He has held numerous roles within EMS as a Transporter, Dispatcher, Marketing Representative, Regional Manager, Operations Manager, Director of Operations, and Business Development Specialist. His unique leadership style coupled with industry experience encourages teamwork and creativity.

Dr. Joseph L. Dinglasan Jr., MD, Medical Director

Joseph L Dinglasan Jr., M.D. is an Emergency Physician who works full-time at Mission Hospital in Mission Viejo and has served as the Medical Director for Lynch since 2016. He initially became interested in the field of emergency medicine as an EMT in Detroit, Michigan after obtaining his B.A. degree in Psychology & Social Behavior with a minor in Criminology from the University of California, Irvine in 2000. He later completed medical school at the University of California, Irvine and completed his residency training in emergency medicine at Harbor-UCLA Medical Center.

Dr. Dinglasan is also a tactical medic and Medical Director for the North County SWAT team and serves as an amateur radio operator with his son on the Hospital Disaster Support Communications System for Orange County.

Jacob Wagoner, Operations Manager

Jacob oversees and develops the day-to-day operations of the company including field operations, training, QI/QA, and employee development. Jacob has experience as an EMT since 2005 working on BLS, CCT, ALS, and 911 mutual aid level calls; Field Training Officer (FTO); FTO Coordinator; Operations Supervisor; and Manager of Employee Training and Development. He has obtained his Bachelor’s Degree in Biology and a Master’s Degree in Business Psychology. Jacob is committed to the development and growth of Lynch EMS by always being a resource for his employees and providing a supportive work environment for everyone.

Robert Banuelos, Manager Fleet Services and Facilities / CHOC Liaison

Robert is responsible for the oversight of our fleet of vehicles and facility maintenance, and acts as the liaison for Children Hospital of Orange County (CHOC Children’s). Fleet maintenance is a critical component of our company’s success and Robert has addressed that need by ensuring that our fleet maintenance program reduces failure rates and supports the reliable operation of our vehicles. Robert’s experience and dedication comes from years in law enforcement.

Aric Fernandez, Scheduling Manager

In 2017, Aric moved into his current role of Scheduling Manager where he oversees and manages the scheduling of all field employees. His goal has been to provide a workplace environment consisted of positive morale, employee engagement, and commitment to the organization through flexible scheduling. Aric has extensive experience as an EMT in IFT and 911 systems functioning in the capacity as EMT, Field Training Officer, and Operations Supervisor.

Brittney Oldham, Communications / Patient Account Services Supervisor

Brittney oversees the daily operations of the Communications Center and Patient Account Services department. On-time performance and proper resource allocation remain a constant focus for Brittney and the Communications Center Team. In the Patient Account Services Department, she ensures that pre-billing, coding, and authorization functions perform consistent with our compliance program. Brittney adds exceptional value to our management team through her experience as an International Academies of Emergency Dispatch Certified Emergency Telecommunicator Instructor, Dispatcher, and EMT.

Shawn Gurren, Paramedic Supervisor

Shawn supervises the daily operations of the IFT-ALS program while serving as the primary liaison between field Paramedics and the management team. He oversees the IFT-ALS staff performance on patient care, training, documentation, and quality improvement striving for excellence in the program. Shawn brings valuable leadership and Paramedic experience to the IFT-ALS program having worked as an EMT, Paramedic, and Field Training Officer in multiple EMS systems.

Kurt Sachse, Operations Supervisor / Disaster Response Coordinator

As an Operations Supervisor, Kurt supervises the day-to-day operation of our ambulance fleet and personnel. Additionally, he currently functions as a Strike Time Leader and Disaster Response Coordinator. During his career, Kurt has worked as a Field Training Officer, ALS EMT, CHOC EMT, and Field Training Officer Coordinator. Kurt believes in good communication with his colleagues and Medical Transport Personnel. He strives to have an approachable demeanor to better assist and communicate with employees.

Taylor Burchartz, Operations Supervisor / Safety Officer

As Operations Supervisor, Taylor supervises the day-to-day operations of the ambulance fleet and personnel. In 2017, Taylor assumed the role as Safety Officer for Lynch EMS implementing new safe working practices through the development of new safety programs and additions to existing programs. Taylor gained his experience in EMS as an EMT, Paramedic, and Field Training Officer, and recently completed his Bachelors of Art’s in Business Administration in 2017.